I was absolutely taken over by the concept of Inference Ladder Model (designed by Chris Argyris) when I was exposed to this in a training programme.
How quickly we jump to a conclusion - sometimes in a few seconds. Sometimes!!!?? I feel most of the times, we jump to a conclusion in a few seconds.
The Inference Ladder Model could be explained in a more simpler, quicker way (as explained by another trainer) -
You hear/see --> You create a story --> You take actions
You create a story = 5 rungs of the ladder from selecting data then to adding meaning then to making assumptions then to drawing conclusion then to adopting beliefs.
To me the most fascinating is the feedback loop or the reflective loop which goes back to "I select data" which then leads to "I add meanings". How efficient the process becomes with this loop! You go back to the selected data based on your beliefs, ignoring the "available" data.
The most critical step is the Rung 2 - I select data!!!
I was captured by the overall concept so much, that I used to keep a print of the model in my car. I would flip over the page while in the sluggish city traffic and at traffic lights. The biggest side benefit to me in the Mumbai traffic was to distract my attention from other undisciplined drivers - it saved my car interiors and passengers from audio flurries of swear words :-)
I started seeing the model in a different way - we all adopt beliefs about our own strengths and limitations. And we take actions based on that. Sometimes, We Create a Story about out limitations, make strong beliefs and take actions. Many times, our surroundings are responsible for us to make such beliefs. And then our own frailty and affinity of Selecting "real" Data in the reflective loop helps in consolidating the belief that we adopted of our own limitations. We select data like 'I am not good at that', 'I am good, but not the best' etc. And keep validating endlessly.
Can it be improved? Can I select better data about myself? What if there is not much better data to select from at Rung 1?
I feel there are two ways which will help turning the belief of limitations into Belief of Strength by way of a simple rule - Create Better Data!
Is it simple - yes. Is it definite - yes.
Hmmm...thinking about ways of creating data set which will have more positives than the ones with limitations. Can 10,000 hour rule be useful here? I guess so....
more next time.